Privacy Policy

Who we are

Our website address is:

We only retain customer and prospective customer information for our own internal use.

How is individual data acquired?

Data is collated from personal contact, recommendation and referral or in response to enquiries and requests. Information is retained on file when a condition report or estimate is submitted. This is retained solely for monitoring purposes and periodic review, unless a client requests to opt out.

How is individual data used?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. Customer information is kept on our password protected sales and accounts system to facilitate our normal contact management procedure.

How can you opt out?

We would like to send you information about our products which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

An existing or potential customer can choose to opt out from receiving communications from us by emailing ,by letter or by telephone at any time. In addition, all email communications from us will include the option to unsubscribe from receiving any further emails.

Access to information

You have the right to request a copy of the information that we hold about you. You may ask us to correct or remove information you think is inaccurate. If you would like a copy of some or all of your personal information, please email us at or write to us at Elm Tree Barns, Elm Tree Farm, Parnall Road, Guyhirn, Cambs. PE13 4AQ

What about Security?

In the unlikely event of a data breach, we will inform all parties affected within 72 hours of the breach occurring. We will confirm what type of breach has occurred and details of any affected data.